Grievance Redressal Mechanism

MEMBER/ INVESTORS MAY APPROACH THE FOLLOWING OFFICIAL FOR REDRESSAL OF ANY GRIEVANCE

GRIEVANCE REDRESSAL OFFICER

THE COMPANY SECRETARY
VLS FINANCE LTD,
2ND FLOOR, 13, SANT NAGAR, EAST OF KAILASH,NEW DELHI-110065.
PHONE: 011-46656666
EMAIL: HCONSUL@VLSFINANCE.COM

IF THE GRIEVANCE IS NOT REDRESSED WITHIN A PERIOD OF ONE MONTH, THE INVESTOR MAY APPROACH THE CONCERNED STOCK EXCHANGES VIZ. THE NATIONAL STOCK EXCHANGE OF INDIA LTD AND BSE LIMITED USING THE GRIEVANCE REDRESSAL MECHANISM MENTIONED AT THE WEBSITE OF THE RESPECTIVE EXCHANGE.

Further, the Investor may register the grievance with Securities and Exchange Board of India through its centralised grievance redressal system namely SCORES as under:

Filing complaints on SCORES – Easy & quick

1. Register on SCORES portal
2. Mandatory details for filing complaints on SCORES:
   1. Name, PAN, Address, Mobile Number, Email ID
3. Benefits
   1. Effective communication
   2. Speedy redressal of the grievances